Privacy Policy
Overview
Welcome to Parasbaagh Premium Foods. This privacy policy (“Policy”) explains how we collect, use, store, and protect your information when you use our website [www.parasbaagh.com] (the “Website”) or interact with our services.
At Parasbaagh, we believe trust is the foundation of wellness. Just as we handcraft our teas, preserves, ghee, and laddoos with care, we treat your personal information with the same respect and responsibility. By accessing or using our Website, you consent to the practices described in this Policy.
This Policy is an electronic contract as per the Information Technology Act, 2000 and related rules. It does not require a physical or digital signature. It forms part of our Terms & Conditions and must be read together with them.
1. Information We Collect
We may collect the following categories of information to serve you better:
Personal Information
Details that identify you as an individual, such as:
- Name, email address, phone number
- Billing and shipping addresses
- Date of birth, gender (where provided voluntarily)
- Payment details (processed securely via payment gateways; we do not store card data)
Sensitive Personal Data or Information (SPDI)
Certain financial or login information such as:
- Passwords
- Bank account, debit/credit card details, or other payment instrument information
Non-Personal Information
Details that do not identify you directly, such as:
- Browser type, device, operating system
- IP address, location data
- Browsing history on our Website
Usage Information
Automatically collected data about how you use our Website, such as:
- Pages visited, time spent, items added to cart
- Clicks, scrolls, and engagement with features
- Data collected by analytics and cookies
2. How We Collect Information
We may collect Information when you:
- Register or create an account on the Website
- Browse products, add items to cart, or make purchases
- Fill in forms, surveys, or feedback requests
- Contact us via email, phone, or customer support
- Subscribe to newsletters or participate in campaigns/promotions
- Interact with cookies or tracking tools
Providing information is voluntary. However, certain services may not be available without specific details (e.g., billing address for order delivery).
3. How We Use Your Information
We use your information with utmost care, only for:
- Order Fulfilment: Processing, billing, shipping, and customer support
- Personalization: Tailoring your shopping experience and recommending relevant products
- Communication: Sending order updates, service messages, newsletters (if opted-in)
- Improvement: Enhancing our Website, services, and product range
- Legal Compliance: Meeting regulatory and security obligations
We may also analyze aggregated, anonymized data for research, product development, and marketing strategies.
4. Information Sharing
We do not sell or rent your information. We only share it with:
- Trusted partners such as payment gateways, delivery agents, and IT providers — strictly for order fulfilment and service delivery
- Legal authorities if required by law, court order, or regulatory bodies
- Successors or acquirers in case of business restructuring, merger, or acquisition
5. Security of Your Data
We follow industry-standard practices to protect your information:
- Encrypted payment processing
- Secure servers and restricted access controls
- Regular audits and monitoring for vulnerabilities
Despite safeguards, no online system is 100% secure. By using our Website, you acknowledge these limitations.
6. Cookies & Tracking
Our Website uses cookies and similar technologies to:
- Remember your preferences (e.g., cart items, login)
- Provide a smooth browsing experience
- Analyze traffic and user behavior
- Deliver tailored offers and recommendations
You can disable cookies in your browser settings, though some features may not function fully without them.
7. Your Rights & Choices
You have the right to:
- Access and review the information we hold about you
- Request correction, updates, or deletion of your data
- Withdraw consent to processing of your information (subject to legal requirements)
- Opt-out of promotional communications at any time via “unsubscribe” links or by contacting us
To exercise your rights, please write to us at [Insert Email].
8. Children’s Privacy
Parasbaagh does not knowingly collect information from children under 13 years of age. If you believe such data has been shared with us, please contact us immediately for deletion.
9. Data Retention
We retain your data for as long as necessary to fulfil the purpose for which it was collected, to comply with legal requirements, or to resolve disputes. For example, transaction records may be retained longer as per tax and regulatory guidelines.
10. Third-Party Links
Our Website may contain links to third-party sites or services. Parasbaagh is not responsible for their privacy practices or content. Please review their policies before sharing personal information with them.
11. Limitation of Liability
Parasbaagh shall not be liable for:
- Unauthorized access to your account due to password sharing or negligence
- Breaches caused by events beyond our control (force majeure events like cyberattacks, natural disasters, internet failures, etc.)
- Third-party websites linked through our Website
12. Updates to this Policy
We may revise this Policy from time to time to reflect business, legal, or technological updates. Any significant changes will be communicated through our Website or via email (where possible).
13. Governing Law & Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
14. Grievance Officer
In accordance with the Information Technology Act, 2000 and Rules made thereunder, our Grievance Officer is:
Mr. Rutik Patil
Founder & Director
Parasbaagh Farms LLP
📩 Email: info@parasbaagh.com
📞 Phone: 90499 56668
⏱ Timing: Mon–Sat (10:00 AM – 6:00 PM)
The Grievance Officer will address complaints related to this Policy or data practices within the time prescribed under applicable law.
15. Contact Us
For any queries about this Policy, reach out to us:
📩 Email: info@parasbaagh.com
📞 Phone:90499 56668
🏢 Address: B2/97, Gami Industrial Park, Pawne MIDC, Navi Mumbai 400710